Privacy Policy

Privacy

This privacy policy explains how we collect, use and share your personal information when you visit our website or make a purchase on it. The personal information we collect When you visit the site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the web pages or products you view, the sites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as (“Device Information”). We collect Device Information using the following technologies: – “Cookies” These are data files placed on your device or computer, and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. – “Log files” Track the actions taking place on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags” and “pixels” These are electronic files used to record information about how you browse the site. In addition, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as “Order Information”. When we refer to “Personal Information” in this privacy policy, we mean both Device Information and Order Information. How do we use your personal information? We generally use the Order Information we collect to fulfill any order placed through the site (including processing your payment details, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this Order Information to: – Communicate with you; – Screen our orders for potential risk or fraud; and – When this matches the preferences you have shared with us, provide you with information or advertisements about our products or services. We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and generally to improve and develop our site (for example, by generating analytics about how our customers browse and interact with the site, and evaluating the success of our marketing and advertising campaigns). Sharing your personal information We share your personal information with third parties to help us use your personal information as described above. For example, we also use Google Analytics to help us understand how our customers use the site — you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your personal information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. Behavioral advertising As noted above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising using the following links: – Facebook: https://www.facebook.com/setti… – Google: https://www.google.com/setting… In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/. Do Not Track Please note that we do not change our data collection and usage practices on our site when we receive a “Do Not Track” signal from your browser. Data retention When you place an order through the site, we will keep your Order Information in our records unless and until you ask us to delete this information. Changes We may update this privacy policy from time to time, for example to reflect changes in our practices, or for other operational, legal or regulatory reasons.

The Mobile App

The BELANTO app shows the same store and lets you order directly from it. Nothing passes through an intermediary server, and we do not sell your data or share it with advertisers.

What stays on your device only: The size you saved, your favorites list, the app language, and the display mode. These are not sent to us, and deleting the app deletes them.

What is stored in your device's secure storage (Keychain on iPhone, Keystore on Android): your login code if you created an account, and the secret we give your device when you request a back-in-stock alert or track your order. This secret is what identifies your device instead of your phone number, so that someone who knows your number can't see what you're waiting for or cancel it.

What reaches us: Your order details (name, phone, address and city) in order to process and deliver it, and your phone number if you requested an alert for when a size is back in stock.

The email address is optional. If you leave the field blank, the app creates an address from your phone number on the app.riza-store.com domain, since the store system needs an address to create an order. This address does not receive mail and is not used to contact you.

Notifications: What we notify you about (your order status, and the restocking of a size you were waiting for) is stored with us and read by the app when you open it. The app does not currently use Google or Apple push notifications, and no identifier is sent to them.

The app does not ask for your location, camera, photos or contacts, and does not carry any advertising identifier.

Deleting your account: From «My Account → Delete My Account» inside the app. More details atriza-store.com/account-deletion


The mobile app

The Riza Queen app shows the same shop and orders from it directly. Nothing passes through an intermediate server, and we do not sell your data or share it with advertisers.

Kept on your device only: the size you saved, your wishlist, the app’s language and the display mode. These are never sent to us, and deleting the app removes them.

Kept in your device’s secure storage (Keychain on iPhone, Keystore on Android): your sign-in token if you created an account, and the secret we give your device when you ask to be told a size is back or when you follow an order. The second is what identifies your device instead of your phone number, so that somebody who knows your number cannot see what you are waiting for or cancel it.

Sent to us: your order details (name, phone, address and city) so we can prepare and deliver it, and your phone number if you asked to be notified about a size.

Email is optional. If you leave the field blank the app generates an address from your phone number on the domain app.riza-store.com, because the shop’s system needs one to create an order. That address does not receive mail and is not used to contact you.

Notifications: what we tell you — your order’s status, and a size you were waiting for coming back — is recorded on our side and read by the app when you open it. The app does not currently use Google’s or Apple’s push services, and no identifier is sent to either.

The app does not ask for your location, camera, photos or contacts, and carries no advertising identifier.

Deleting your account: Account → “Delete my account” inside the app. Details at riza-store.com/account-deletion

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