Ada Velvet

Yes, our sizes correspond to the standard European (EU) sizing shown in our size chart. To ensure a perfect fit, we recommend measuring your foot length in centimeters and comparing it to the «Foot Length (cm)» column before ordering. If your measurement falls between two sizes, choose the larger size for full comfort.

Yes, exchanges are easy and available atBELANTO. You can submit an exchange request within 3 business days of receiving the order, provided the product is unused, in its original condition, with all packaging and accessories (box and packaging).

There is no charge if the product is defective or doesn't match the order; for exchanges for personal reasons, shipping costs are the customer's responsibility. To get started, chat with us live and our customer service team will help you within one day.

We make sure to provide fast shipping for your orders. Once your order is confirmed, it's packed and shipped promptly, usually arriving within 5 to 6 business days depending on the delivery destination. You can track your shipment at any time from the «Order Tracking» page, and for any questions our team is available via live chat and WhatsApp.

It's simple: measure your foot length in centimeters from your heel to your longest toe, then compare the result to the «Foot Length (cm)» column in the table below to choose your size:

If you're between two sizes, we recommend choosing the larger one. You can also use the size selector tool in the shop.

Yes, BELANTO shoes are designed to combine elegance and comfort, with a comfortable sole and high-quality materials that support everyday use and moderate walking. The level of support varies by model, so we recommend checking the product description for details on the material and sole of each style.